Answers to the questions we hear most.
Delivery & Payment
We aim to process and dispatch a confirmed order within 24 hours. Average delivery across Pakistan is 2–4 working days. International delivery takes 3–7 working days after dispatch, depending on the destination. During sales and events, delivery may take longer due to high order volume.
Delivery within Pakistan is FREE on orders above Rs 5000. For orders below Rs 5000, standard delivery rates apply based on the payment method — Cash on Delivery costs Rs 300. See our Shipping Policy page for full details.
We accept Cash on Delivery, Bank Transfer, Easypaisa and JazzCash.
Yes. International delivery takes 3–7 working days after dispatch, depending on the destination. For international delivery charges, please contact us.
You can track your order on our Track Order page using your order details.
Orders & Support
Returns and refunds follow our Refund and Returns Policy page. Please read that page for the full details before requesting a return.
We work hard to show accurate product images and descriptions. Colours may look slightly different on different screens. If you have questions about a product, contact us before ordering and we will be happy to help.
Phone: +92-306-0544427. Email: support@dachicollection.com. You can also reach us through our Contact page or the WhatsApp button on our website.
Dachi Collection is an online women’s clothing store based in Karachi, Pakistan. We deliver across Pakistan and internationally.